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Terms and Conditions

The rules for renting a vehicle with Renta, in plain language. The short version is below; the details follow.

Last updated October 5, 2026

Minimum age
21
Deposit to book
50%
Free cancellation
7+ days before
Late return grace
30 minutes

1. Booking requirements

  • You must be at least 21 years old to rent a vehicle.
  • A valid driver’s license is required at pickup.
  • At least half of the rental price must be paid upfront to confirm your booking.

2. Payment policy

  • A deposit of at least 50% is required to secure your reservation.
  • The remaining balance is due when you pick up the vehicle.
  • We accept GCash, bank transfer, and PayPal.
  • Payments are non-refundable, except as described in the cancellation policy below or when the host cancels the booking.

3. Cancellation policy

7 or more days before pickup
Free cancellation
3 to 6 days before pickup
50% refund
Less than 3 days before pickup
No refund

The host may cancel a booking if the vehicle becomes unavailable.

4. Vehicle use

  • Do not use the vehicle for illegal activities.
  • Smoking inside the vehicle is strictly prohibited.
  • Pets are not allowed unless the host approves them beforehand.
  • Do not drive the vehicle outside Palawan without permission.

5. Damage and liability

  • You are responsible for any damage to the vehicle during the rental period.
  • A security deposit may be required at pickup.
  • Traffic violations and fines during the rental are your responsibility.
  • Report any accident or damage immediately.

6. Insurance

  • Basic insurance is included in the rental price.
  • Comprehensive coverage is available for an additional fee.
  • Insurance does not cover damage caused by negligence or by breaking these terms.

7. Late returns

  • You have a 30-minute grace period for late returns.
  • Returns later than the grace period are charged an additional day’s rate.
  • A vehicle not returned within 24 hours of the agreed time may be reported as stolen.

8. Contact us

Questions about these terms? Reach us at:

Email
[email protected]
Phone
+63 977 074 5270
Phone
+63 936 567 1353

9. Agreement

Bring 2 valid IDs for contract signing.

By booking with Renta, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.