← Back
Terms and Conditions
The rules for renting a vehicle with Renta, in plain language. The short version is below; the details follow.
Last updated October 5, 2026
- Minimum age
- 21
- Deposit to book
- 50%
- Free cancellation
- 7+ days before
- Late return grace
- 30 minutes
1. Booking requirements
- You must be at least 21 years old to rent a vehicle.
- A valid driver’s license is required at pickup.
- At least half of the rental price must be paid upfront to confirm your booking.
2. Payment policy
- A deposit of at least 50% is required to secure your reservation.
- The remaining balance is due when you pick up the vehicle.
- We accept GCash, bank transfer, and PayPal.
- Payments are non-refundable, except as described in the cancellation policy below or when the host cancels the booking.
3. Cancellation policy
- 7 or more days before pickup
- Free cancellation
- 3 to 6 days before pickup
- 50% refund
- Less than 3 days before pickup
- No refund
The host may cancel a booking if the vehicle becomes unavailable.
4. Vehicle use
- Do not use the vehicle for illegal activities.
- Smoking inside the vehicle is strictly prohibited.
- Pets are not allowed unless the host approves them beforehand.
- Do not drive the vehicle outside Palawan without permission.
5. Damage and liability
- You are responsible for any damage to the vehicle during the rental period.
- A security deposit may be required at pickup.
- Traffic violations and fines during the rental are your responsibility.
- Report any accident or damage immediately.
6. Insurance
- Basic insurance is included in the rental price.
- Comprehensive coverage is available for an additional fee.
- Insurance does not cover damage caused by negligence or by breaking these terms.
7. Late returns
- You have a 30-minute grace period for late returns.
- Returns later than the grace period are charged an additional day’s rate.
- A vehicle not returned within 24 hours of the agreed time may be reported as stolen.
8. Contact us
Questions about these terms? Reach us at:
- [email protected]
- Phone
- +63 977 074 5270
- Phone
- +63 936 567 1353
9. Agreement
Bring 2 valid IDs for contract signing.
By booking with Renta, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.
